Privacy Policy myr888
– Personal Data Protection

Myr888 is a digital entertainment and online betting platform operating under a valid international betting licence. We respect the privacy of every individual who uses our platform and are fully committed to protecting your personal data in accordance with the latest data protection standards.

This Privacy Policy explains in detail how myr888 collects, processes, stores, shares, and protects your personal information when you use the website, mobile app, and all services provided under the myr888 brand. This document forms part of the legal agreement between you as a member and myr888 as the platform operator.

By registering as a myr888 member or continuing to use our platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

Myr888 collects various types of personal information depending on how you interact with our platform. Below are the categories of data we collect:

Myr888 does not collect sensitive data such as health information, religious beliefs or political affiliations unless specifically required by law or relevant compliance obligations.

Myr888 collects your personal information through several key channels:

• Account registration — information you provide during the registration process on the myr888 platform, including name, email, phone number and date of birth.
• KYC (Know Your Customer) Process — identity documents you upload for identity verification purposes before your first withdrawal is approved.
• Financial transactions — information automatically collected each time you make a deposit or withdrawal via FPX, Touch 'n Go, GrabPay, Boost or bank transfer.
• Platform usage — data automatically generated when you play, click buttons, browse pages or use specific features within the myr888 platform.
• Support Communications — records of live chat conversations, emails and all communications with the myr888 support team, retained for quality control and dispute resolution purposes.
• Cookies and tracking technology — technical data collected via cookies, web beacons and similar technologies while you browse the myr888 platform.

Myr888 uses collected personal data solely for legitimate purposes related to delivering platform services to members. Primary purposes include:

• Account management — verifies your identity, processes registration, manages login and maintains the security of your account.
• Financial transaction processing — processes deposits, withdrawals and all financial transactions related to your myr888 account securely and accurately.
• Legal compliance and fraud prevention — fulfils Anti-Money Laundering (AML) and KYC requirements, and protects the platform against fraudulent activity and money laundering.
• Delivery of support services — enables the myr888 support team to resolve issues, answer enquiries and provide technical assistance to members.
• Personalise user experience — personalises game recommendations, promotions and content based on your usage patterns and preferences.
• Marketing Communications — sends promotional information, bonuses and exclusive offers via email or SMS to members who have agreed to receive them.
• Platform analytics and improvement — analyses usage patterns to improve the performance, functionality and overall experience of the myr888 platform.
• Security & Fraud Prevention — detects, investigates and prevents suspicious activity or violations of the platform's terms of use.

Myr888 will not process your personal data for any other purpose without first notifying you and, where required, obtaining your consent.

Myr888 processes your personal data based on one or more of the following valid legal bases:

• Contract fulfilment — data processing is required to fulfil the contractual obligations between you and myr888, including providing access to the platform and processing financial transactions.
• Legitimate interest — processing for platform security, fraud prevention and service improvement purposes that does not infringe on your fundamental privacy rights.
• Legal compliance — processing required to fulfil legal obligations under data protection laws, financial regulations and the requirements of relevant regulatory bodies.
• Your consent — for direct marketing and non-essential cookies, myr888 will only process your data based on consent you have voluntarily provided and may withdraw at any time.

Myr888 only shares members' personal data with selected and trusted third parties under limited and controlled circumstances. We do not share your data with advertising companies or data brokers.

Third parties that may receive your data include:

• Payment processors — FPX, Touch 'n Go, GrabPay, Boost and other payment processing partners required to securely process your deposit and withdrawal transactions.
• KYC service providers — third-party identity verification companies integrated with the myr888 platform to securely process your KYC documents.
• Game software providers — game developers whose platforms are integrated with myr888 may receive the minimum information required to run your game session.
• Relevant authorities — myr888 will disclose personal data to legal authorities, regulatory bodies or law enforcement agencies when required by law or court order.
• Technical service providers — infrastructure, cloud services, cybersecurity and analytics providers that help operate the myr888 platform under strict confidentiality agreements.

The personal data security of our members is myr888's highest priority. We implement a range of strict technical and organisational security measures to protect your data from unauthorised access, disclosure, modification, or destruction.

Key security measures implemented by myr888:

• 256-bit SSL Encryption — all data transmitted between your browser and myr888 servers is encrypted using military-grade 256-bit SSL/TLS protocols, ensuring no third party can intercept your communications.
• Encryption of stored data — all sensitive data including financial information and KYC documents is encrypted at rest on myr888 servers using AES-256 encryption.
• Two-factor authentication (2FA) — myr888 supports and encourages the use of 2FA for all accounts to add an extra layer of protection against unauthorised access.
• 24/7 Security Monitoring — myr888's security systems are monitored continuously around the clock to detect and respond to any security threats promptly.
• Internal access controls — myr888 staff access to members' personal data is restricted on a need-to-know basis — only staff who require the data to perform their duties are permitted to access it.
• Regular security audits — myr888 conducts regular security audits and penetration testing by independent cybersecurity experts.

Myr888 retains your personal data for as long as your account is active or as long as necessary to deliver services to you. When you close your account, we will process your data deletion request subject to the following legal retention requirements:

• Financial transaction data — retained for a minimum of 7 years in line with Malaysia's accounting and tax legal requirements and AML compliance.
• KYC Documents — retained for 5 years after account closure or the date of the last transaction, whichever is later, in line with AML compliance requirements.
• Support communication records — retained for 3 years for quality control purposes and resolution of any disputes that may arise.
• Usage and analytics data — de-identified data may be retained for a longer period for platform analytics purposes without being re-linkable to any individual.
• Marketing data — deleted within 30 days after you withdraw consent to receive marketing communications from myr888.

Myr888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by myr888:

• Essential cookies — required for core platform functions such as login authentication, session security and language preferences. These cookies cannot be disabled.
• Functional cookies — saves your preferences such as display settings and game preferences to make your experience more comfortable.
• Analytics cookies — helps myr888 understand how members use the platform so we can make continuous improvements.
• Performance cookies — collects information on the platform's technical performance to ensure a smooth and responsive experience.

You can manage your cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the myr888 platform. For more information on managing cookies, please refer to your web browser's documentation.

As a myr888 member, you have the following rights regarding your personal data held by our platform. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the myr888 support team via live chat on our platform. We will process your request within 30 business days.

If you have any questions, concerns, or complaints regarding myr888's Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) team through the following channels:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the myr888 platform
• Response time: Within 3 business days for general enquiries; 30 days for formal data rights requests

Myr888 is committed to resolving every privacy-related complaint promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

This Privacy Policy was last updated on January 2026. myr888 reserves the right to modify this policy from time to time. Any material amendments will be communicated to members via email or in-platform notification at least 7 days before taking effect.